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Pedestrian Issues
Your Questions Answered

October 2022

Pedestrian Issues FAQ Document From Jason Patton, Noel Pond-Danchik, and Ankitha Doddanari,            City of Oakland Department of Transportation (OakDOT)

 

How do I report cars blocking the pedestrian right-of-way on sidewalks?

 

Call Parking Enforcement Dispatch, 510-238-3099, Monday-Friday from 8:30am-5pm. Outside of those hours, submit a 311 request via telephone (311) or via the internet (www.oaklandca.gov/services/oak311). Be sure to keep the service request number so it is possible to follow up on your request.

 

How do I report garbage cans blocking the pedestrian right-of-way on sidewalks?

1. Resident Issue Oakland's Blight Ordinance requires that a resident remove garbage containers no later than noon the day after collection place them at the curb no sooner than noon the day before. If garbage cans are being left on the sidewalk for extended periods of time, report the issue to Code Enforcement by their phone,510-238-3381 on Monday, Tuesday, Thursday, Fridayfrom 8am-4pm or on Wednesday from 9:30am-4pm. Outside of those hours, submit a request to their website or app or email at inspectioncounter@oaklandca.gov.

 

2. Waste Management (garbage) and California Waste Solutions (recycling) Issue If garbage collectors leave cans blocking sidewalks after they have emptied the containers, contact the collector directly. For Waste Management, 510-613-8710 Monday-Friday from 8am-6pm (dial 1 and stay on the line to be connected to an operator). For California Waste Solutions, call510-832-8111 from 8am-6pm. Outside of these hours, email them at community@calwaste.com.

 

How do I report issues related to Bus Stops?

 

Report issues related to Bus Stops directly to AC transit. Call 1-888- ADSHEL1 (237-4351) to report maintenance, repair or safety issues at bus shelters24/7 or fill out AC Transit’s online bus shelter form (http://www.actransit.org/customer/customer-feedback/#bussheltercleaning).

For all other issues related to AC Transit service, call 510-891-477 Monday-Friday 6am – 7pm and Saturday-Sunday 9am – 5pm or fill out AC Transit’s online feedback form .

 

How do I report issues related to crosswalks?

 

Report these issues to OAK 311. Issues may be reported via telephone (311) or via the internet (www.oaklandca.gov/services/oak311). Be sure to keep the service request number so it is possible to follow up on your request.

 

How do I report issues related to uneven sidewalks?

 

Report these issues to OAK 311. Issues may be reported via telephone (311) or via the internet (www.oaklandca.gov/services/oak311). Be sure to keep the service request number so it is possible to follow up on your request.

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